Privacy Policy

1. Introduction

Welcome to Blissful Babies Sleep Coaching ("we," "our," or "us"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information we gather from clients worldwide. By using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We only hold the data necessary to offer services provided on our website. We do not ask for or use more data than necessary to provide you with a proper service. This means we only process and hold data related to purchases and subsequent support related to those purchases. Any processing of your data is only done to provide or perform the services or products you have purchased. 

We collect various types of information to provide our sleep coaching services and improve our offerings. The information we collect includes:

• Personal Information: This includes your name, email address, phone number, and other contact details.
• Health Information: In order to provide effective sleep coaching, we may collect information about your sleep patterns, health goals, and other related information.
• Communications: We may store communication records such as emails, messages, and other correspondence between you and us.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing Services: To offer sleep coaching services tailored to your needs.
• Communications: To respond to your inquiries, provide updates, and send important information.
• Improvement: To enhance our services, website, and user experience.
• Marketing: To send you relevant information about our services, promotions, and updates (only with your consent where required).
• Legal Compliance: To comply with legal obligations and respond to requests from authorities.

4. Disclosure of Your Information

We do not sell, rent or exchange your personal information to third parties. However, we may share your information with:

• Service Providers: We may engage third-party service providers to assist us in offering our services. These providers are contractually obligated to protect your information. 
• Legal and Safety: We may disclose information to respond to legal requests, protect our rights, safety, or the rights, safety, or property of others.

5. International Data Transfers

As we operate globally, your information may be transferred to and stored in countries outside your own. We will take steps to ensure your information receives adequate protection.

6. Data Security

We implement technical and organisational measures to safeguard your personal information from unauthorised access, loss, misuse, or alteration.

7. Card & Payment Processing Data 

We use third-party payment providers to handle card and payment processing data securely. We never see or store any card or payment information. In accordance with Article 6(1)(b) of the General Data Protection Regulation (GDPR) any other data is only used to process your purchase securely. In accordance with Article 6(1)(c) of the General Data Protection Regulation (GDPR), we need to retain data related to all

purchases to fulfil our existing legal obligations to account for tax and VAT on all transactions. 

8. Your Choices

You have the right to access, correct, update, or delete your personal information. You can also opt-out of receiving marketing communications at any time. Please note that if you request deletion of your data, this may prevent us from offering any further support relating to your previous purchases. 

9. Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes and provide an updated version on our website.

10. Product Updates 

We may send emails to existing customers or prospective customers who have enquired or registered with us, regarding products or services directly provided by us. 

11. Email Content 

All emails sent by us will be clearly marked as originating from us. All such emails will also include clear instructions on how to unsubscribe from our email service and any future emails. Such instructions will either include a link to a page to unsubscribe or a valid email address to which you should reply, with “unsubscribe” as the email subject heading. 

12. Cookies 

Our website uses “cookies” to track use and allow customers to purchase from our website. Please note that these cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify individual visitors or customers purchasing from our website. Please note that you are free to refuse cookies. However, for purely technical reasons this may prevent you from purchasing from our website. This is because anonymous cookies are commonly used to keep track of the contents of customers’ shopping baskets or trolleys during the checkout process. This facility ensures that the items added to (or removed from) your basket are accurately stated when you go to pay. 

13. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at blissfulbabiessleepcoach@gmail.com

By using our services, you acknowledge that you have read and understood this Privacy Policy.